Meet The Team

Founder + Lead Consultant

Kristin Roy is a seasoned facilitator and leadership coach who has been delivering engaging and inclusive training for more than 20 years.  She earned her Masters Degree in Education and Bachelor of Education in Adult Education from Brock University as well as a Bachelor of Arts from Wilfrid Laurier University. Her exploration of impactful leadership training began at a summer camp in Northern Ontario where she spent more than 25 years.

Before moving into Consulting full-time, Kristin gained a broad range of experience from roles she held in the post-secondary, 

K-12 education and non-profit sectors. For a decade, she was a human resources leader supporting leadership development, guiding strategic direction and creating an effective experience for employees at all levels.

Over the years, Kristin has worked with thousands of seasoned and aspiring leaders, and remains laser-focused on her goal of developing employee capacity, leadership skills and organizational effectiveness. Her signature brand of authenticity, warmth and finely-tuned facilitation skills ensures organizations and individuals can build skillsets and teams that will propel their company forward.

Born and raised in southern Ontario, Kristin and her family have happily called Calgary home since 2021. She and her husband can most often be found cheering on their two daughters on the volleyball court.

Senior Coach + Consultant 

To say that Tracy is inspired by courageous, authentic leadership is an understatement. She both demonstrates this and inspires it in the clients with whom she works.  

Tracy has spent the last 20 years facilitating groups from the health + wellness, oil + gas and tech industries where she offers relationship-focused, transparent leadership. With that, teams and individuals she supports have consistently reached their unique goals.  

Tracy is a highly experienced professional who brings a deep knowledge of leadership development and a dynamic, high-energy facilitation style to her work. She continuously excels at forming deep connections with her clients thanks to her forthcoming approach, coupled with an engaging sense of humour.  

She is driven by helping leaders gain clarity on what they want from their teams and themselves. By uncovering what might be holding them back from achieving these goals, Tracy is able to inspire her clients to carry out daily acts of courageous leadership.  

Tracy understands the human issues that can stand in the way of impactful leadership and believes that opportunities to lead exist in every facet of life: family, relationships and work. 

Consultant

Kimberly is a passionate business professional dedicated to leadership development, coaching, continuous growth, and change management. A visionary and experienced practitioner, she blends the science of human behavioral change with practical expertise to drive lasting organizational success. Trusted by executive leadership teams, Kimberly collaborates with organizations to define strategies, enhance workforce capabilities, and cultivate the leadership skills essential to navigate and thrive in today’s ever-evolving business landscape.

With over 15 years of experience, Kimberly holds a Master’s Degree in Business Administration and a Bachelor’s in Science. She is an ICF Professional Certified Coach and Lean Six Sigma Black Belt. Kimberly’s diverse combination of education and hands-on experience spans industries including mining, manufacturing, oil and gas, and insurance, enabling her to quickly adapt to any business environment and guide organizations through leadership development, strategy implementation, and sustainable transformation.

A roaming spirit, Kimberly is originally from southern Alberta and spent the past 15 years primarily in Saskatoon, Saskatchewan, with extensive experience working across Canada and the USA. She is now happily back in Calgary, AB, with her husband and two dogs. Kimberly enjoys spending time with her family, exploring nature, running, connecting with friends, and delving into Buddhist psychology—always seeking personal and professional growth and meaning.

Consultant

Susan Merchant helps leaders, teams, and organizations have conversations that matter. Through thoughtful facilitation, she creates inclusive, psychologically safe environments where people can share ideas, build understanding, and make meaningful decisions together.

After decades in marketing, partnering with C-suite leaders and high-profile clients across tourism, oil and gas, and real estate, Susan discovered that the strongest teams are built on trust, curiosity, and authentic dialogue. That insight inspired her to become a professional facilitator, helping groups navigate complex conversations, uncover shared wisdom, and move forward with clarity and confidence.

Susan designs each engagement around the unique needs of her clients, supporting strategic planning, leadership development, team building, culture change, and participatory decision-making. Her approach combines thoughtful preparation, psychological safety, collaboration, practical outcomes, and the follow-through needed to turn ideas into action.

Susan holds undergraduate degrees in psychology and communication from the University of Colorado, complemented by advanced facilitation training and certifications in Advanced Facilitation and Consultation, the Technology of Participation (ToP), and Dr. Brené Brown’s Dare to Lead™ curriculum. She draws on a diverse range of facilitation approaches that continue to enrich her practice and strengthen her ability to support connection, collaboration, and growth.

Susan believes every person has wisdom worth sharing. Her purpose is to create the conditions where people can connect, collaborate, and flourish—through conversations that build trust, inspire action, and create lasting positive change.